Alaska Ferry Adventures and Tours is a private corporation founded in 1986
through contract with the Dept. of Transportation (D.O.T.) - Alaska Marine
Highway System. We no longer hold contract with the D.O.T. but continue to
remain one of the most productive sales agencies for the Marine Highway System
in Alaska. We promote, book, and sell more ferry reservations per year than all
other travel agencies and tour operators combined from our call center offices
in Homer, AK. Alaska Ferry Adventures is also an active member of the National
Tour Association (NTA). Our business is solid, dependable, and customer
oriented. We promise to give you the best possible service while helping you
plan your ferry reservations or while providing custom tour building for you and
your family. We are the ferry experts in the State of Alaska.
We do not charge our customers service fees;
we are paid by the Alaska Marine
Highway for our reservation services, and negotiate contracts with hotels and
vendors throughout Alaska. This gives us the ability to pass on to you the best
possible prices, and top of the line activities and accommodations. Our Tour
department works with individuals, couples, families, and travel agents from all
over the world. For questions or additional information send us an email to
reservations@akferry.com Call 1-800-382-9229 toll free US or Canada,
1-907-235-7099 International Callers - We are located in Alaska.
Cancellation Policy
-
Alaska Marine Highway System Ferries
ALL ferry reservations follow the cancellation policy of the
Alaska Marine Highway System. Cancellation or change charges will be applied
when any cancellation or change to an itinerary is made within 14 days of
sailing resulting in a reduction in the prepaid amount. The penalty is 15% of
the unused portion. A $10 change fee will be applied when any change is made to
a vehicle itinerary, unless the change results in an increase of the value of
the itinerary. The Alaska Marine Highway reservation system will automatically
cancel your booking if travel is not paid by the payment due date.
Cancellation Policy – Alaska Ferry Adventures
Tours
Tour reservations cancelled 30-15 days prior to departure date will result in a
20% cancellation fee plus any fees associated with the policies of the
individual vendors. Cancellations of 14 days or less are non-refundable. Alaska
Ferry Adventures will make every effort to provide a full refund of a deposit or
full payment in the event of a cancellation prior to 30 days of the departure
date; however, every supplier (airline, hotel, tour operator, etc.) has its own
cancellation and refund policy. Most agencies will refund your deposit if you
cancel prior to the day final payment is due. However some hotels, airlines,
tour operators and other vendors may assess a penalty if you cancel your
vacation after you have made a deposit. If traveling on the Alaska Marine
Highway, the cancellation/refund policy is the same as the one honored by the
State of Alaska for that portion of your trip. Alaska Ferry Adventures highly
recommends that you consider travel insurance with your tour vacation purchase.
Travel insurance may further protect you in the event of cancellation due to
covered medical reasons or other occurrences depending upon the policy plan.
Alaska Ferry Adventures is licensed with Travel Guard Insurance under statute of
the State of Alaska.
Please ask for a quote with your reservations or give us a call if you have
additional questions 1-800-382-9229 email us at:
reservations@akferry.com
|
"WE
can actually say there were no unpleasant surprises on this trip.
Everything was great. People ask us about our experience
and we say everything was just as it was suppose to be and we would
recommend the ferry to anyone."
|
